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Understanding account deletion and data

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Updated November 10, 2025

Important information about deleting your account:

What Happens When You Delete Your Account:

  • •PERMANENT: Cannot be undone
  • •All rounds and statistics removed
  • •Training plan access removed
  • •Group memberships removed
  • •Bookings cancelled
  • •Credits forfeited (no refund)
  • •Messages and content removed
  • •Profile permanently deleted

What Is NOT Deleted:

  • •Payments history (required for records)
  • •Completed transaction receipts
  • •Legal compliance data (required by law)

Before Deleting:

  1. •

    Export Your Data:

    • •Request data export from support@par-pro.golf
    • •Receive email with all your data
    • •Download and save locally
  2. •

    Cancel Subscriptions:

    • •Cancel any active subscriptions first
    • •Prevents future charges
    • •Wait for period to end
  3. •

    Use Credits:

    • •Credits are forfeited on deletion
    • •Purchase training plans you want
    • •No refunds after deletion
  4. •

    Notify Others:

    • •Alert group members if owner
    • •Transfer group ownership if needed
    • •Inform instructors

How to Delete Account:

  1. •Tap Menu → Settings
  2. •Scroll to "Account Management"
  3. •Tap "Delete Account"
  4. •Read warning carefully
  5. •Enter password to confirm
  6. •Tap "Permanently Delete"
  7. •Account deleted immediately

Alternatives to Deletion:

  • •Take a Break: Just stop using app, keep data
  • •Cancel Subscription: Keep free features
  • •Archive Rounds: Export data, then delete
  • •Change Email: Update to new address instead

After Deletion:

  • •Email address becomes available for new registration
  • •Can create new account (starts fresh)
  • •Previous data NOT recoverable
  • •Must purchase everything again

Recovery: There is NO recovery after deletion. This is permanent.

Questions? Email support@par-pro.golf before deleting for guidance.

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