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Why can't I join certain groups?

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Updated November 10, 2025

Group access depends on your subscription:

Group Type Requirements:

Instructor Groups (FREE)

  • •Available on all plans including Free
  • •Created by instructors for their students
  • •No subscription required
  • •Focused on training and improvement

Friend Groups (Requires Tournament/Pro Pass)

  • •Private groups for friends
  • •Requires paid subscription
  • •Create and manage your own groups
  • •Full social features

Community Groups (Requires Tournament/Pro Pass)

  • •Public or semi-public groups
  • •Requires paid subscription
  • •Join existing communities
  • •Leaderboards and competitions

Tournament Groups (Requires Tournament/Pro Pass)

  • •Organized competitions
  • •Requires paid subscription
  • •Official scoring
  • •Prize support

Why the Restriction?

  • •Paid plans unlock social/competitive features
  • •Infrastructure costs for group management

What Happens If I Try to Join?

  • •App shows upgrade prompt
  • •Lists required subscription level
  • •One-tap upgrade available
  • •Access granted immediately after upgrade

Can Existing Members Stay If They Downgrade?

  • •No, access removed when subscription expires
  • •Rejoin anytime by resubscribing
  • •History and data preserved

Workaround for Free Users: Ask your instructor to create an instructor group instead.

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