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General
Contacting Support
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Updated March 17, 2026
Contacting Support
Creating a Ticket
•
Click
Help
>
Create Ticket
•
Select category: Technical Issue, Billing, Feature Request, Bug Report, General
•
Write clear subject and description
•
Include screenshots and device info
•
Submit
Response Times
•
Priority Support (Pro Pass+): Within 24 hours
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Standard: Within 48 hours
•
Urgent (billing/access): Prioritized
Tracking Tickets
•
View in Support Tickets section
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Reply with additional info
•
Email notifications on updates
Other Channels
•
Help Center articles and FAQs
•
Email:
support@par-pro.golf
•
In-app Help button
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